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Safi Rides (Vineyard Bairn Transportation Network Limited)
TERMS AND CONDITIONS
1. Definitions 3
2. INTELLECTUAL PROPERTY RIGHTS 4
i. Our intellectual property 4
ii. Your use of our Platform 5
iii. Your submissions and contributions 6
iv. What you publish or share is your responsibility: 7
v. We may delete or alter your content: 8
vi. Copyright infringement 8
3. USER REPRESENTATIONS 8
4. USER REGISTRATION 9
5. THE SERVICES 9
6. PAYMENT 13
Repair or Cleaning Fees 15
7. PROHIBITED ACTIVITIES 16
8. USER GENERATED CONTRIBUTIONS 18
9. CONTRIBUTION LICENSE 20
10. GUIDELINES FOR REVIEWS 21
11. MOBILE APPLICATION LICENSE 23
Use License 23
Apple and Android Devices 24
12. SOCIAL MEDIA 25
13. THIRD-PARTY WEBSITES AND CONTENT 27
14. ADVERTISERS 28
15. PLATFORM MANAGEMENT 28
16. PRIVACY POLICY 28
17. COPYRIGHT NOTICE AND POLICY 29
Counter Notification 30
18. TERM AND TERMINATION 31
19. MODIFICATIONS AND INTERRUPTIONS 32
20. GOVERNING LAW 32
21. DISPUTE RESOLUTION 33
22. CORRECTIONS 35
23. DISCLAIMER 35
24. LIMITATIONS OF LIABILITY 36
25. INDEMNIFICATION 36
26. USER DATA 37
27. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES 37
28. MISCELLANEOUS 38
29. CONTACT US 39
VINEYARD BAIRN TERMS AND CONDITIONS
Last updated March 2025.
AGREEMENT TO OUR LEGAL TERMS
We are Vineyard Bairn Transportation Network Limited, doing business as Safi Rides ("Company," “we,” “us,” or “our”), a Private Limited Company registered in Kenya.
We operate the website, https://vineyardbairntransportation.net/
Disputing charges:
If you believe you were wrongly charged a cancellation or no-show fee, you can dispute the charge in the app, , as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Platform”).
Vineyard Bairn Transportation Network Limited, (hereafter referred to as Safi Rides) , is a recently formed private limited company that is registered in Kenya. The company's operations involve ride-hailing services and transportation services via a smartphone application. By offering reasonably priced, dependable, and secure transportation options, Safi Rides hopes to completely transform urban mobility in Kenya.
Disputing charges:
If you believe you were wrongly charged a cancellation or no-show fee, you can dispute the charge in the app
You can contact us by phone at [Phone Number], email at vineyardtransportationke@gmail.com or by mail to [Company Address].
This document outlines the legal terms that form a binding agreement between you, either as an individual or representing an entity (“you”), and Safi Rides, regarding your access to and utilization of the platform. By accessing the platform, you acknowledge that you have thoroughly read, comprehended, and consented to be bound by all of the Legal Terms outlined herein. Should you find yourself in disagreement with any of the legal terms outlined herein, you are hereby advised that your use of the platform is expressly prohibited, and you must cease all usage immediately.
Any supplemental terms and conditions or documents that may be posted on the platform periodically are hereby expressly incorporated by reference into this agreement. Any supplementary terms or guidelines shall be considered an integral part of these General Terms and Conditions. In the event of a conflict between these General Terms and Conditions and any specific terms related to Vineyard Bairn Transportation Services, the terms pertaining to the specific Vineyard Bairn Transportation Services shall take precedence.
We retain the authority, at our exclusive discretion, to implement changes or modifications to these Legal Terms periodically. We will notify you of any modifications by updating the “Last updated” date of these Legal Terms, and you hereby relinquish any entitlement to receive individual notifications regarding each change. You are obligated to regularly examine these Legal Terms to remain aware of any modifications. Your continued use of the platform following the posting of any revised Legal Terms will constitute your acknowledgment and acceptance of those changes, and you will be considered to have been informed of them.
The platform is designed exclusively for individuals who have reached the age of 18 or older. Individuals who have not yet reached the age of 18 are prohibited from utilizing or registering for the platform. Individuals classified as minors within their respective jurisdictions, typically those under the age of 18, are required to obtain consent from and be under the direct supervision of a parent or guardian in order to access the Platform. Should you be a minor, it is imperative that your parent or guardian reviews and consents to these Legal Terms before you engage with the platform.
It is advisable to retain a printed copy of these Legal Terms for your personal records.
⦁ Definitions
All defined and capitalized terms in these Terms and Conditions shall carry the meanings ascribed to them in the following sections:
“Account” denotes the account established by the customer on the platform for the purpose of becoming a member of the Vineyard Bairn Transportation Limited Community.
“Act” refers to the Traffic Act Laws of Kenya, encompassing any amendments, modifications, or re-enactments thereof, as well as any subsequent legislation, including any laws enacted by the County Governments or any other relevant authority currently in effect.
“Applicable Laws” refers to all relevant statutes, enactments, legislative acts, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives, and orders issued by any governmental authority, tribunal, board, or court within Kenya.
“Application” refers to the feature/category-icon “Safi Rides ” within the mobile application
“Safi Rides ,” which may be subject to updates by Vineyard Bairn Transportation Limited periodically.
The term "Customer/You" refers to an individual who has accepted our terms and conditions and possesses an Account on the Platform.
“Recognized Entity” refers to a legally established entity that engages in activities permissible under Applicable Law and possesses the requisite power and authority to create and issue Customer email addresses with domain names registered in its name.
“Registration Data” refers to the current, valid, truthful, and precise name, Original ID, Email ID, age, and any additional information that may be requested by Little periodically, as supplied by the Customer during the registration process on the Application.
“Ride” refers to the transportation of the Customer in the Vehicle, commencing at the designated Pick-Up point and concluding at the specified Drop point, as arranged through the Application.
“Vehicle / Taxi” refers to a taxi as delineated in the Traffic Act Laws of Kenya.
The terms "You," "Your," or "Yourself" shall refer to the Customer utilizing the Application.
⦁ INTELLECTUAL PROPERTY RIGHTS
i. Our intellectual property
We hold ownership or licensing rights to all intellectual property associated with our Platform, which encompasses all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively referred to as the “Content”), in addition to the trademarks, service marks, and logos included therein (the “Marks”).
The Content and Marks we possess are safeguarded by copyright and trademark legislation, along with a range of other intellectual property rights and unfair competition statutes, as well as international treaties applicable in the United States and globally.
The Content and Marks are made available on the Platform strictly on an "AS IS" basis for your individual, non-commercial use exclusively.
i. Your use of our Platform
Upon your adherence to these Legal Terms, particularly the section pertaining to "PROHIBITED ACTIVITIES" outlined below, we hereby confer upon you a non-exclusive, non-transferable, and revocable license to:
⦁ gain entry to the platform; and
⦁ You are permitted to download or print a copy of any segment of the content to which you have legitimately obtained access, exclusively for your personal and non-commercial use.
Except as outlined in this section or in other areas of our legal terms, no portion of the platform, nor any content or marks, may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise utilized for any purpose without our explicit prior written consent.
Should you desire to utilize the platform, content, or Marks in a manner that deviates from the stipulations outlined in this section or in our legal terms, we kindly ask that you direct your inquiry to: vineyardtrasportationke@gmail.com Should we grant you permission to post, reproduce, or publicly display any portion of our platform or content, it is imperative that you acknowledge us as the owners or licensors of the platform, content, or Marks. Furthermore, you are required to ensure that any copyright or proprietary notice is clearly visible during the posting, reproduction, or display of our content.
All rights not explicitly granted to you regarding the platform, content, and marks are hereby reserved.
Any violation of these Intellectual Property Rights shall be deemed a significant breach of our legal terms, resulting in the immediate termination of your right to utilize our platform.
i. Your submissions and contributions
It is imperative that you thoroughly examine this section as well as the “PROHIBITED ACTIVITIES” section before utilizing our Platform. This review is essential for understanding (a) the rights you are granting us and (b) the obligations you assume when posting or uploading any content via the Platform.
Submissions: By submitting any question, comment, suggestion, idea, feedback, or other information regarding the platform ("Submissions"), you acknowledge and agree to transfer to us all intellectual property rights associated with such submission. You acknowledge that we will retain ownership of this submission and possess the right to utilize and distribute it without limitation for any lawful purpose, whether commercial or otherwise, without any obligation to provide acknowledgment or compensation to you.
Contributions: The platform may extend an invitation for you to engage in discussions, contribute to, or participate in blogs, message boards, online forums, and other functionalities. During these interactions, you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the platform. This includes, but is not limited to, text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other materials (“Contributions”). Any submission that is made available to the public shall likewise be regarded as a Contribution.
It is important to acknowledge that Contributions may be accessible to other users of the platform, as well as potentially through third-party websites.
By submitting Contributions, you provide us with a license that includes the use of your name, trademarks, and logos. By submitting any contributions, you hereby confer upon us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to: utilize, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, but not limited to, your image, name, and voice) for any purpose, whether commercial, advertising, or otherwise. This includes the preparation of derivative works based on your Contributions and the ability to sublicense the rights granted herein. The utilization and dissemination of our content may take place across various media formats and through multiple media channels.
In addition to any trademarks, service marks, trade names, logos, and personal and business photographs you supply, this license permits us to use your name, business name, and franchise name, as appropriate.
i. What you publish or share is your responsibility: Sending us submissions, posting contributions on any section of the platform, or making contributions available via the platform by connecting your account to any social media account you have on the platform, you:
⦁ certify that you have read and agree to our "PROHIBITED ACTIVITIES" and that you will not post, send, publish, upload, or transmit through the platform any submission or contribution that is unlawful, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any individual or group, sexually explicit, false, inaccurate, deceitful, or misleading;
⦁ waive any and all moral rights to any such submission and/or contribution to the extent permitted by applicable law;
⦁ certify that any such submissions and/or contributions are original to you or that you have the required rights and licenses to submit such submissions and/or contributions, and that you have full authority to grant us the aforementioned rights in relation to your submissions and/or contributions; and
⦁ certify that your submissions and/or contributions do not constitute confidential information.
Your submissions and/or contributions are entirely your responsibility, and you specifically promise to pay us back for any damages we may incur as a result of your violation of (a) this section, (b) the intellectual property rights of any third parties, or (c) applicable law.
i. We may delete or alter your content: While we are under no duty to keep an eye on any contributions, we reserve the right to do so at any time and without prior notice if we reasonably believe that they are damaging or violate our legal terms. We have the right to suspend or disable your account, report you to the appropriate authorities, and remove or alter any such contributions.
ii. Copyright infringement
We honor other people's intellectual property rights. Please see the "COPYRIGHT NOTICE AND POLICY" section below right away if you think that any content accessible on or via the Platform violates any copyrights you own or manage.
⦁ USER REPRESENTATIONS
By using the platform, you affirm and warrant that: (1) all of the information you provide about yourself will be true, accurate, current, and complete; (2) you will keep it accurate and update it as needed; (3) you are of legal age and agree to abide by these Legal Terms; (4) you are not younger than eighteen; (5) you are not a minor in the jurisdiction where you live, or if you are, you have parental consent to use the Platform; (6) you will not access the Platform using automated or non-human means, such as a bot, script, or otherwise; (7) you will not use the platform for any unlawful or unauthorized purposes; and (8) you will not violate any applicable laws or regulations.
We have the right to suspend or terminate your account and to prevent you from using the platform (or any part of it) in the future if you give us any false, inaccurate, outdated, or incomplete information.
⦁ USER REGISTRATION
To utilize the platform, you might need to register. You accept responsibility for all usage of your account and password and pledge to keep it private. If we believe, in our sole discretion, that a username you choose is improper, pornographic, or otherwise objectionable, we have the right to remove, reclaim, or alter it. You are in charge of everything that happens under your account, and you are only allowed to have one account unless specifically allowed in writing by Vineyard Bairn Transportation network Limited .
⦁ THE SERVICES
The information presented while utilizing the platform is not designed for dissemination to or utilization by any individual or entity in any jurisdiction or nation where such dissemination or utilization would violate applicable laws or regulations, or would impose any registration obligations upon us within that jurisdiction or nation. Consequently, individuals who elect to access the platform from alternative locations do so at their own discretion and bear full responsibility for adhering to local laws, if and as those laws may apply.
The services represent a technology platform designed to facilitate the arrangement and scheduling of transportation and logistics services through independent third-party providers. These providers include independent transportation and logistics entities that operate under agreements with Vineyard Bairn Transportation network Limited . or its affiliated entities. Unless a separate written agreement is established with Vineyard Bairn Transportation network Limited, the Services are provided exclusively for your personal and noncommercial use.
We diligently strive to present the features, specifications, and details of the services offered on the Platform with the utmost accuracy. It is important to note that we cannot assure the accuracy, completeness, reliability, currency, or absence of errors in the features, specifications, and details of the services provided. All services are contingent upon availability, and we cannot assure that items will be in stock. We retain the authority to terminate any services at our discretion and for any reason at any time. The fees associated with all services may be adjusted at any time.
The assignment or transfer of your Account to any other individual or entity is strictly prohibited. You are hereby obligated to adhere to all relevant legal statutes while utilizing the services, and your use of the Services is strictly limited to lawful activities (for instance, the transportation of illegal or hazardous materials is expressly prohibited). In your utilization of the Services, you shall refrain from causing any nuisance, annoyance, inconvenience, or damage to property, whether to the Third-Party Contractor or any other individual or entity. In specific situations, you may be required to furnish proof of identity in order to access or utilize the services. You acknowledge that refusal to provide such proof may result in denial of access to or use of the services.
Text Messaging
By establishing an Account, you acknowledge and consent to the transmission of text (SMS) messages as an integral component of the standard business operations associated with your utilization of the services. You have the right to discontinue receiving text (SMS) messages from Vineyard Bairn at your discretion by adhering to the instructions provided at https://www.vineyardbairn.com/unsubscribe/ Please be advised that choosing to opt out of receiving text (SMS) messages may have implications for your utilization of the Services.
Promotional Codes
Vineyard Bairn Transportation network Limited. reserves the right, at its sole discretion, to develop promotional codes that can be exchanged for Account credit or other features and benefits associated with the services and/or services provided by Third Party Contractors. These codes will be subject to any additional terms that Vineyard Bairn Transportation may esablish for each individual promotional code (“Promo Codes”). You acknowledge that Promo Codes:
⦁ are to be utilized solely for their designated audience and purpose, and must be employed in a lawful manner;
⦁ are prohibited from being duplicated, sold, or transferred in any capacity, or made accessible to the general public (including posting on public forums), unless expressly authorized by Vineyard Bairn;
⦁ may be revoked by Vineyard Bairn at any time for any reason without incurring any liability;
⦁ must be utilized in accordance with the specific terms set forth by Vineyard Bairn for such Promo Code;
⦁ hold no cash value; and
⦁ may have an expiration date prior to your intended use.
Vineyard Bairn retains the authority to withhold or deduct credits or any other features or benefits acquired through the utilization of Promo Codes by you or any other user if Vineyard Bairn concludes or suspects that the use or redemption of the Promo Code was erroneous, fraudulent, illegal, or in breach of the relevant Promo Code terms or these Terms.
You bear the obligation to secure the requisite data network access essential for utilizing the services. Should you access or utilize the services from a wireless-enabled device, please be advised that your mobile network's data and messaging rates and fees may be applicable, and you will bear responsibility for any such charges incurred. You bear the obligation to procure and maintain compatible hardware or devices essential for accessing and utilizing the Services and Applications, including any subsequent updates thereto. Vineyard Bairn makes no representations or warranties regarding the functionality of the Services, or any part thereof, on any specific hardware or devices. Furthermore, the Services may experience malfunctions and delays that are intrinsic to the utilization of the Internet and electronic communications.
YOU ACKNOWLEDGE THAT VINEYARD BAIRN IS NOT INVOLVED IN PROVIDING TRANSPORTATION OR LOGISTICS SERVICES, NOR DOES IT FUNCTION AS A TRANSPORTATION CARRIER. ALL TRANSPORTATION OR LOGISTICS SERVICES ARE PROVIDED BY INDEPENDENT THIRD-PARTY CONTRACTORS, WHO ARE NOT EMPLOYEES OF VINEYARD BAIRN OR ANY OF ITS AFFILIATES.
⦁ PAYMENT
It is important to acknowledge that utilizing the Services may incur fees associated with the services provided by a Third-Party Contractor (“Charges”). Upon receipt of services acquired through your utilization of the Service, Vineyard Bairn shall act as the limited payment collection agent for the Third-Party Contractor, facilitating your payment of the applicable Charges on their behalf. The payment of the charges in this manner shall be deemed equivalent to a direct payment made by you to the Third-Party Contractor. Charges may encompass various fees, tolls, and surcharges, which may include a booking fee, national, provincial, and municipal tolls, airport surcharges, and processing fees for split payments. Additionally, these charges will be inclusive of any applicable taxes mandated by law. The payments you make are considered final and non-refundable, unless a different determination is made by Vineyard Bairn. You maintain the authority to seek reduced fees from a Third-Party Contractor for services rendered to you by that provider at the time those services are delivered. Vineyard Bairn shall duly respond to any request from a Third-Party Contractor regarding modifications to the charges associated with a specific service or good.
We accept the following forms of payment:
MPESA
-
-
You are obligated to furnish current, complete, and accurate payment and account information for all transactions conducted through the Services. You are hereby obligated to timely update your account and payment information, which includes your email address, payment method, and the expiration date of your payment card, to ensure the successful completion of your transactions and to facilitate necessary communication. Prices are subject to change at any time. All payments are to be made in Kenya Shillings (Kshs).
You hereby consent to remit payment for all charges at the prevailing rates and grant us authorization to charge your selected payment provider for any such amounts incurred. We maintain the authority to rectify any inaccuracies or discrepancies in pricing, regardless of whether payment has been requested or received.
All charges are to be settled without delay, and payment will be processed by Vineyard Bairn utilizing the preferred payment method specified in your account. Subsequently, Vineyard Bairn will provide you with a receipt via email. In the event that your primary Account payment method is found to be expired, invalid, or otherwise incapable of being charged, you hereby consent to Vineyard Bairn acting as the limited payment collection agent for the Third-Party Contractor. Consequently, Vineyard Bairn may utilize a secondary payment method associated with your Account, should one be available.
Vineyard Bairn retains the authority to implement a fee for any new or modified features, as well as to adjust charges for current services offered through Vineyard Bairn mobile applications and/or websites. In such instances, you will receive written notification detailing the fee and the relevant terms. Additionally, you recognize and consent that fees relevant to specific geographical regions may rise significantly during periods of elevated demand. Vineyard Bairn shall make reasonable efforts to notify you of any applicable Charges. However, you will remain liable for any Charges incurred under your Account, irrespective of your knowledge of such Charges or their amounts. Vineyard Bairn may periodically extend promotional offers and discounts to select users, which could lead to varying charges for identical or comparable services accessed through the Services. You acknowledge that these promotional offers and discounts, unless they are also extended to you, will not influence your utilization of the Services or the fees assessed to you. You have the option to withdraw your request for services from a Third-Party Contractor at any point before their arrival. Please be advised that a cancellation fee may apply in such circumstances.
The payment arrangement is designed to ensure complete remuneration for the services rendered by the Third-Party Contractor. With the exception of taxicab transportation services requested via the Application, Vineyard Bairn explicitly states that no portion of your payment is allocated as a tip or gratuity to the Third-Party Contractor. Any statements made by Vineyard Bairn (whether on the Vineyard Bairn website, in the Application, or in marketing materials) indicating that tipping is “voluntary,” “not required,” and/or “included” in the payments for services rendered are not intended to imply that Vineyard Bairn provides any additional compensation to the Third-Party Contractor beyond what has been previously outlined. You acknowledge and accept that, although you have the discretion to offer additional payment as a gratuity to any Third-Party Contractor who renders services obtained through the Service, you are not compelled to do so. Gratuities are discretionary in nature. Upon completion of the services rendered by the Third-Party Contractor, you will be afforded the opportunity to evaluate your experience and provide supplementary feedback regarding the service received.
Repair or Cleaning Fees
You will be held accountable for any costs associated with the repair or necessary cleaning of Third-Party Contractor vehicles and property that arise from your use of the Services linked to your Account, specifically for damages that exceed what is considered normal “wear and tear” and necessary cleaning (“Repair or Cleaning”).
⦁ PROHIBITED ACTIVITIES
Accessing or utilizing the Platform for any purpose outside of its intended use is strictly prohibited. The Platform shall not be utilized for any commercial activities unless such activities have received explicit endorsement or approval from our organization.
As a participant in the Platform, you hereby acknowledge and agree to refrain from the following actions:
⦁ You are prohibited from systematically retrieving data or any other content from the Platform to create or compile, either directly or indirectly, a collection, compilation, database, or directory without obtaining our written permission.
⦁ Engage in any unauthorized activities on the Platform, including but not limited to the collection of usernames and/or email addresses of users through electronic or other methods for the purpose of sending unsolicited communications, or the creation of user accounts through automated processes or under false pretenses.
⦁ engage a buying agent or purchasing agent to facilitate transactions on the Platform.
⦁ It is prohibited to circumvent, disable, or otherwise interfere with any security-related features of the Platform. This includes features designed to prevent or restrict the use or copying of any Content, as well as those that enforce limitations on the use of the Platform and/or the Content contained therein.
⦁ Participate in the unauthorized framing of or linking to the platform.
⦁ Engage in deceptive practices, misrepresentation, or any form of fraud against us and other users, particularly in efforts to obtain confidential account information, including user passwords.
⦁ Engage in inappropriate utilization of our support Platform or provide misleading reports regarding abuse or misconduct.
⦁ Participate in any automated utilization of the system, including the deployment of scripts for sending comments or messages, or employing data mining, robots, or analogous tools for data collection and extraction.
⦁ Engage in actions that interfere with, disrupt, or impose an unreasonable burden on the platform or the networks associated with the platform.
⦁ Engaging in the act of impersonating another individual or utilizing the username associated with another user is strictly prohibited.
⦁ Utilize any information acquired from the platform to engage in harassment, abuse, or to inflict harm upon another individual.
⦁ Utilize the platform in any manner that seeks to compete with us or employ the platform and/or the Content for any profit-driven initiative or business venture.
⦁ Unless expressly authorized by relevant legislation, you are prohibited from deciphering, decompiling, disassembling, or reverse engineering any software that constitutes or is in any manner part of the platform.
⦁ Engaging in actions intended to circumvent any safeguards implemented by the platform to limit or control access to the platform, or any segment thereof.
⦁ Engage in harassment, annoyance, intimidation, or threats against any of our employees or agents who are involved in delivering any aspect of the platform to you.
⦁ Remove the copyright or any other proprietary rights notice from any content.
⦁ Replicate or modify the software of the Platform, which encompasses, but is not limited to, Flash, PHP, HTML, JavaScript, or any other code.
⦁ It is prohibited to upload or transmit, or to attempt to upload or transmit, any viruses, Trojan horses, or other harmful materials. This includes excessive use of capital letters and spamming, which refers to the continuous posting of repetitive text. Such actions may interfere with any party's uninterrupted use and enjoyment of the platform, or may modify, impair, disrupt, alter, or interfere with the use, features, functions, operation, or maintenance of the platform.
⦁ You are prohibited from uploading or transmitting, or attempting to upload or transmit, any material that functions as a passive or active mechanism for information collection or transmission. This includes, but is not limited to, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other analogous devices, which may be referred to as “spyware,” “passive collection mechanisms,” or “pcms.” Unless resulting from standard search engine or Internet browser usage, you are prohibited from using, launching, developing, or distributing any automated system. This includes, but is not limited to, any spider, robot, cheat utility, scraper, or offline reader that accesses the platform, as well as the use or launch of any unauthorized script or other software.
⦁ Engage in actions that could be perceived as disparaging, tarnishing, or otherwise detrimental to us and/or the platform, in our assessment.
⦁ Utilize the platform in a manner that contravenes any relevant laws or regulations.
⦁ USER GENERATED CONTRIBUTIONS
The platform reserves the right to invite you to engage in discussions, contribute to, or participate in blogs, message boards, online forums, and other functionalities. Additionally, it may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the platform. This includes, but is not limited to, text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or any other material (collectively referred to as "Contributions"). The contributions may be accessible to other users of the Platform as well as through various third-party websites. Consequently, any Contributions you submit may be regarded as non-confidential and non-proprietary. By creating or making available any contributions, you represent and warrant that:
⦁ The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
⦁ You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Platform, and other users of the Platform to use your Contributions in any manner contemplated by the Platform and these Legal Terms.
⦁ You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Platform and these Legal Terms.
⦁ Your Contributions are not false, inaccurate, or misleading.
⦁ Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
⦁ Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
⦁ Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
⦁ Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
⦁ Your Contributions do not violate any applicable law, regulation, or rule.
⦁ Your Contributions do not violate the privacy or publicity rights of any third party.
⦁ Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
⦁ Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
⦁ Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Platform in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Platform.
⦁ CONTRIBUTION LICENSE
By submitting your Contributions to any section of the Platform or by linking your account from the Platform to any of your social networking accounts, you hereby grant, and affirm that you possess the authority to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such Contributions (including, without limitation, your image and voice) for any purpose, whether commercial, advertising, or otherwise. Additionally, you authorize the preparation of derivative works or the incorporation of such Contributions into other works, along with the granting of sublicenses for the aforementioned rights. The utilization and dissemination may take place across various media formats and through multiple media channels.
This license shall extend to all forms, media, or technologies currently known or subsequently developed. It encompasses our utilization of your name, company name, and franchise name, as appropriate, along with any trademarks, service marks, trade names, logos, and personal and commercial images that you provide. You relinquish all moral rights associated with your Contributions, and you affirm that no moral rights have been claimed in relation to your Contributions.
We do not claim any rights of ownership regarding your Contributions. You maintain complete ownership of all your Contributions, along with any associated intellectual property rights or other proprietary rights related to those Contributions. We disclaim any responsibility for statements or representations made in your Contributions submitted in any section of the Platform. You bear full responsibility for your Contributions to the Platform, and you explicitly agree to release us from any and all liability, as well as to abstain from pursuing any legal action against us in relation to your Contributions.
We reserve the right, at our sole and absolute discretion, to (1) edit, redact, or otherwise modify any Contributions; (2) re-categorize any Contributions to ensure they are placed in more suitable locations on the Platform; and (3) pre-screen or remove any Contributions at any time and for any reason, without prior notice. We are under no duty to oversee your Contributions.
⦁ GUIDELINES FOR REVIEWS
We may offer you designated sections on the Platform for submitting reviews or ratings. When submitting a review, it is imperative that you adhere to the following criteria:
i. It is essential that you possess direct experience with the individual or entity under review;
ii. your reviews must refrain from using offensive profanity or any abusive, racist, offensive, or hateful language;
iii. your reviews should avoid any discriminatory references related to religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
iv. your reviews must not reference any illegal activities;
v. you should not have any affiliations with competitors when posting negative reviews;
vi. you are prohibited from drawing conclusions regarding the legality of conduct;
vii. you may not publish any false or misleading statements; and
viii. you are not permitted to organize a campaign that encourages others to post reviews, whether they are positive or negative.
We reserve the right to accept, reject, or remove reviews at our sole discretion. We are under no legal obligation to monitor or remove reviews, regardless of whether they are deemed objectionable or inaccurate by any party. The reviews provided are not officially supported by our organization and do not necessarily reflect our opinions or those of any affiliated entities or partners. We expressly disclaim any responsibility for any review or for any claims, liabilities, or losses that may arise from any review. By submitting a review, you are granting us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content associated with the reviews.
⦁ MOBILE APPLICATION LICENSE
Use License
Upon accessing the Platform through the App, you are granted a revocable, non-exclusive, non-transferable, limited right to install and utilize the App on wireless electronic devices that you own or control. Your access and use of the App on these devices must strictly adhere to the terms and conditions outlined in the mobile application license specified within these Legal Terms.
You are hereby advised against the following actions:
⦁ Unless explicitly allowed by relevant legislation, you are prohibited from decompiling, reverse engineering, disassembling, attempting to derive the source code of, or decrypting the App.
⦁ undertake any modifications, adaptations, improvements, enhancements, translations, or derivative works based on the App;
⦁ breach any relevant laws, rules, or regulations in relation to your access or utilization of the App;
⦁ It is prohibited to remove, alter, or obscure any proprietary notice, including any copyright or trademark notice, that has been posted by us or the licensors of the App.
⦁ The App shall not be utilized for any revenue-generating activities, commercial ventures, or any other purposes for which it was not specifically designed or intended.
⦁ Make the application accessible over a network or other environment that allows simultaneous access or use by multiple devices or users.
⦁ Utilize the Application for the purpose of developing a product, service, or software that is, either directly or indirectly, in competition with or serves as a substitute for the Application;
⦁ utilize the Application to dispatch automated inquiries to any website or to transmit any unsolicited commercial correspondence; or
⦁ The use of any proprietary information, interfaces, or other intellectual property in the design, development, manufacture, licensing, or distribution of applications, accessories, or devices intended for use with the App is strictly prohibited.
Apple and Android Devices
The subsequent terms are applicable when utilizing the App acquired from either the Apple Store or Google Play (hereinafter referred to as “App Distributor”) to access the Platform:
The license conferred upon you for our application is strictly a non-transferable license, permitting usage solely on a device that operates on the Apple iOS or Android systems, as relevant, and in compliance with the usage regulations outlined in the respective App Distributor’s terms of service.
We bear the responsibility for delivering any necessary maintenance and support services for the Platform concerning the App, as outlined in the terms and conditions of this mobile application license included in these Legal Terms or as mandated by applicable law. You acknowledge that each App Distributor is under no obligation to provide any maintenance or support services related to the App.
Should the App fail to meet any relevant warranty standards, you are entitled to inform the appropriate App Distributor. The App Distributor, adhering to its established terms and policies, may issue a refund for the purchase price, if applicable. Furthermore, to the fullest extent allowed by law, the App Distributor shall bear no additional warranty responsibilities concerning the App.
It is imperative that you adhere to the relevant third-party terms of agreement while utilizing the App. For instance, if you are employing a VoIP application, you must ensure that you are not in breach of their wireless data service agreement during your use of the App.
You hereby acknowledge and agree that the App Distributors are recognized as third-party beneficiaries of the terms and conditions outlined in this mobile application license as specified in these Legal Terms. Furthermore, each App Distributor shall possess the right, and it shall be presumed that they have accepted such right, to enforce the terms and conditions of this mobile application license against you as a third-party beneficiary thereof.
⦁ SOCIAL MEDIA
In connection with the Platform's functionality, you are permitted to link your account with online accounts you maintain with third-party service providers (hereinafter referred to as “Third-Party Accounts”). This can be accomplished by either: (1) submitting your Third-Party Account login credentials via the Platform; or (2) granting us access to your Third-Party Account, in accordance with the relevant terms and conditions that govern your use of each Third-Party Account. You affirm and guarantee that you possess the right to share your Third-Party Account login information with us and/or provide us access to your Third-Party Account, without violating any terms and conditions that govern your use of said Third-Party Account, and without incurring any fees or subjecting us to any usage restrictions imposed by the third-party service provider of the Third-Party Account. By providing us access to any Third-Party Accounts, you acknowledge that (1) we may access, make available, and store (if applicable) any content you have provided to and stored in your Third-Party Account (the “Social Network Content”), ensuring its availability on and through the Platform via your account, including, but not limited to, any friend lists, and (2) we may submit to and receive from your Third-Party Account additional information, as you will be notified when you link your account with the Third-Party Account. Based on the Third-Party Accounts you select and in accordance w
Safi Rides generally does not offer refunds for ride fares, except as required by law. This includes both ride cancellation fees and the total cost of a ride. Safi Rides Cash, purchased on the platform, is also non-refundable. However, refunds may be processed for certain situations, such as when a driver is unable to arrive or if a pending transaction is still on your account after a cancellation.
If you believe you were wrongly charged a cancellation or no-show fee, you can dispute the charge in the app
Vineyard Bairn Transportation Network Limited
P.O. Box 2535 GPO Nairobi, Westlands Square, Waiyaki Way, Westlands, Nairobi, Kenya Phone +254 715 180384
Copyright © 2024 Vineyard Bairn Transportation Network Limited. - All Rights Reserved.
Ride With Pride
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